PlusSmileA - Creating With Heart
1. Introduction
At PlusSmileA, located at Gandhi Path, Ward No. 08, Saharsa, Bihar, India, we respect and value your privacy as much as we value the trust you place in our technology. This Privacy Policy explains how we collect, use, store, protect, and disclose information across all our operations, including mobile applications, websites, and digital products that we develop or provide. Whether you are a client using our development and design services, or a user engaging with our general-purpose apps, your data security and privacy rights are our top priority. This policy complies with global standards, including GDPR, CCPA, DPDP, and other relevant privacy regulations worldwide.
2. Scope and Applicability
This Privacy Policy applies to all services, applications, websites, software, and products developed, owned, or managed by PlusSmileA. It governs both Business-to-Business (B2B) services, where clients partner with us to build digital products, and Business-to-Consumer (B2C) services, where users directly interact with applications under our brand name. Each individual app or service may also have its own specific privacy policy, but this master document outlines the overarching principles and practices that apply across the PlusSmileA ecosystem globally.
3. Information We Collect
We collect personal information that is necessary to provide and improve our services. This may include, but is not limited to, name, email address, contact details, device identifiers, IP addresses, geolocation data, payment details, communication records, and user-generated content. For our apps and services, the data collected may vary according to the purpose of each product. We also gather non-personal and aggregated data for analytics and performance measurement, ensuring better functionality and user experience across all platforms.
4. Information Collection Methods
PlusSmileA collects data in several ways, including information you provide directly (such as account registration forms, customer support interactions, and feedback submissions), automatically collected data (like cookies, device data, and usage statistics), and information received from third-party partners or services integrated into our products. We maintain transparency about what is collected and always ensure that only data necessary for legitimate business or user experience purposes is gathered and processed.
5. Purpose of Data Collection
We use collected information to develop, deliver, and maintain high-quality digital services, personalize user experiences, communicate updates, process transactions, and ensure compliance with legal obligations. Additionally, we use analytics to improve performance, detect technical issues, and enhance our products. For business clients, data may also be used to provide customized project support, communicate development progress, and ensure contractual obligations are fulfilled effectively.
6. Lawful Basis for Processing
Our processing of personal data is based on lawful grounds as defined under various global privacy laws. These include your explicit consent, the necessity to perform a contract, compliance with legal obligations, protection of vital interests, and legitimate business interests that do not override your rights. In jurisdictions governed by GDPR or similar regulations, users have the right to withdraw consent at any time without affecting prior lawful processing.
7. Data Use and Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, resolve disputes, enforce our agreements, and maintain business continuity. Retention periods vary depending on the nature of data and applicable law. Once the retention period expires, all personal data is securely deleted or anonymized to prevent unauthorized access or recovery.
8. Sharing and Disclosure of Data
PlusSmileA does not sell, rent, or trade personal information. However, we may share data with trusted partners, service providers, or affiliates who assist in delivering our services, such as hosting, analytics, payment processing, or marketing support. These third parties are bound by strict data protection obligations. In certain cases, we may also disclose information when required by law, court order, or government regulation.
9. International Data Transfers
Because PlusSmileA operates globally, your data may be transferred and processed across international borders. We ensure that all transfers comply with applicable data protection laws and that adequate safeguards, such as Standard Contractual Clauses (SCCs), are in place. Whether your data is processed in India, the European Union, or any other jurisdiction, we maintain the same high level of privacy protection across all operations.
10. Data Protection and Security Measures
We implement advanced technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, access control mechanisms, and regular security audits. Our development team ensures privacy by design and by default principles are embedded into every product we create, minimizing risks from the earliest stages of development.
11. Cookies and Tracking Technologies
PlusSmileA uses cookies and similar technologies to enhance functionality, analyze usage, and provide personalized content. Users can manage or disable cookies through browser settings. Cookies used by our services may include session cookies for basic functionality, analytics cookies for performance insights, and third-party cookies from integrated platforms such as Google or Meta for marketing optimization. We maintain transparency in how these technologies are used and the data they collect.
12. Third-Party Services
Our apps and websites may integrate with third-party tools such as Google Analytics, Firebase, payment gateways, or advertising platforms. These services may collect data independently under their own privacy policies. We choose our partners carefully and ensure they comply with relevant data protection laws. However, we recommend users review the privacy practices of such third parties to fully understand how their information is handled.
13. User Accounts and Authentication
When users create an account in our applications, we collect information necessary for registration, authentication, and account management. We use secure encryption methods and hashing techniques to protect passwords and other sensitive data. Users are responsible for maintaining the confidentiality of their login credentials. Account information is used only for legitimate operational, personalization, or communication purposes and is not shared outside authorized channels.
14. User Rights and Control
Depending on your jurisdiction, you have rights under laws like GDPR, CCPA, and DPDP, including the right to access, rectify, delete, restrict, or object to data processing. You may also have the right to data portability and to withdraw consent at any time. PlusSmileA ensures all requests regarding user rights are honored promptly, with appropriate verification to prevent unauthorized access or misuse.
15. Children's Privacy
PlusSmileA does not knowingly collect personal data from individuals under the age of 13 (or the equivalent minimum age in your jurisdiction) without verified parental consent. Our products are designed for general audiences, and if we discover that a child’s personal data has been collected inadvertently, we will take immediate steps to delete it. Parents and guardians are encouraged to monitor their children’s digital activities and notify us if any unauthorized data submission occurs.
16. Data Processing for Clients (B2B)
For our business clients, PlusSmileA may process data as a “Data Processor” under contractual obligations. We act only upon client instructions and ensure compliance with all applicable privacy regulations. Client data is handled with utmost confidentiality, segregated securely, and used exclusively for service delivery, project communication, and performance optimization purposes, without unauthorized disclosure.
17. Marketing and Communication
We may use your contact information to send important service updates, newsletters, or promotional offers. You can opt out of non-essential marketing communications at any time. Marketing is conducted ethically and in compliance with anti-spam and consumer protection laws globally. We ensure that no user is forced to receive communications they do not consent to.
18. Legal Compliance and Enforcement
PlusSmileA complies with all applicable data protection and consumer laws globally, including the EU GDPR, US CCPA, Brazil LGPD, India DPDP Act, and others. We cooperate with regulatory authorities as required and ensure that our privacy practices remain up-to-date and transparent. Any policy violation or breach is addressed through systematic internal review and corrective action.
19. Data Breach Notification
In the unlikely event of a data breach, PlusSmileA follows strict notification protocols. We promptly assess the nature of the breach, mitigate its effects, and notify affected users and regulatory authorities as required by law. Transparency, accountability, and rapid response form the foundation of our incident management procedures to protect user trust and compliance integrity.
20. Retention, Archiving, and Deletion
When your data is no longer needed for the purposes outlined, PlusSmileA securely deletes, anonymizes, or archives it following best practices and regulatory requirements. We also offer users the ability to request deletion of their data, subject to legal and contractual limitations. All archived data is stored under restricted access and monitored for compliance.
21. Cross-Border Rights and Jurisdiction
As PlusSmileA operates globally, this Privacy Policy is governed by applicable laws in each region where we operate. For users in India, the Digital Personal Data Protection Act applies; for users in the European Union, the General Data Protection Regulation governs; and for U.S. users, CCPA and other state-specific laws apply. We recognize and respect all local legal frameworks equally.
22. Updates to This Policy
We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our practices, services, or legal obligations. When updates occur, we will revise the “last updated” date and provide notifications through our apps or websites when necessary. Continued use of our services after changes implies acceptance of the updated policy.
23. Contact Information
For questions, concerns, or requests regarding this Privacy Policy or your
personal data, you may contact PlusSmileA at our registered office:
Address: Gandhi Path, Ward No. 08, Saharsa, Bihar, India
Email:
plus.co.infinity@gmail.com
We encourage users and clients to reach out with privacy-related concerns, and
we commit to responding promptly and transparently.
24. Dispute Resolution
Any disputes arising from or relating to this Privacy Policy shall first be attempted to be resolved amicably through communication. If unresolved, such disputes shall be governed by applicable laws in India, subject to the jurisdiction of Saharsa courts. For users outside India, alternative dispute resolution methods may apply in accordance with local laws and international data protection standards.
25. Commitment to Transparency
At PlusSmileA, we believe transparency fosters trust. We continually work to make our data practices open, understandable, and fair to everyone. Our internal teams are trained in responsible data handling, and we audit our systems regularly to ensure compliance with the highest global privacy standards.
